Terms of Service

Who we are

Dotpane is operated by 0x99M (“we”, “us”). You can reach us at support@dotpane.com.

What Dotpane is

Dotpane is hosted software. You write small components (“panes”) in HTML, CSS and JavaScript, place them on a canvas and let them call APIs with keys that you store with us.

Dotpane is a fully automated software product. No consulting, custom development or other human-performed work is part of any plan, beyond ordinary email support.

Your account

An account is for one person. Keep your sign-in secure and tell us if you think someone else has used it. You are responsible for what is done through your account.

Plans and payment

Dotpane has one paid plan, Pro, and a 14-day free trial that needs no payment details and has lower limits than Pro. The price and both sets of limits are listed on the pricing page, and that is the only price we charge. There are no custom or enterprise plans.

If you do not subscribe by the end of the trial, your canvas becomes read-only and your panes stop making API calls. We keep your content for 90 days so that you can subscribe, and then we may delete it.

Payment processing is handled by Paddle as our Merchant of Record. You agree to Paddle’s terms when completing a purchase.

Pro is a subscription. It renews automatically each month or each year, depending on what you chose, until you cancel. Prices exclude tax, which Paddle adds at checkout where it applies.

If we change the price of Pro, we will tell you by email at least 30 days before your next renewal.

Cancelling

You can cancel at any time from Account, then Billing. Pro stays active until the end of the period you paid for and does not renew. After that your canvases become read-only and your panes stop making API calls. We keep your content for 90 days so that you can subscribe again, and then we may delete it.

Refunds

You can ask for a refund within 14 days of a payment. The Refund Policy explains how.

Your content and your keys

Your pane code, your canvases and the data your panes save belong to you. You give us permission to store and run them only so that we can provide Dotpane to you.

You are responsible for the API keys you store, for the calls your panes make and for following the terms of the APIs you call.

Acceptable use

You agree to the Acceptable Use Policy. In short: use Dotpane for your own panes and your own keys, and not as a general-purpose proxy or to harm anyone.

Limits

The trial and the Pro plan each have limits, for example on API calls. When a limit is reached, the affected feature stops until the limit resets. We do not charge for going over.

Availability and changes

We work to keep Dotpane running, but we provide it “as is”, without a guarantee that it will always be available or free of faults. We may change or remove features, and we will give notice of changes that take something away.

Suspension and closing an account

We may suspend or close an account that breaks these terms or the Acceptable Use Policy. You can close your account at any time by emailing us; we then delete your content and secrets.

Liability

To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of data or profit. Our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Changes to these terms

We may update these terms. If a change is significant we will email you before it takes effect. Using Dotpane after that date means you accept the new terms.