Contact
Dotpane is a small product and email reaches the person who builds it. We reply to every email within one week.
Support
Questions about panes, the editor, secrets or your account.
support@dotpane.comBilling and refunds
Include the order number from your Paddle receipt. Refunds are available for 14 days after a payment.
support@dotpane.comSecurity reports
Tell us what you found and how to reproduce it. Please do not test against other people’s accounts.
security@dotpane.comWho runs Dotpane
Dotpane is operated by 0x99M. Orders are sold by Paddle, our merchant of record, whose name appears on your card statement.
Before you write
The docs cover the SDK and every error code. The pricing page answers the common billing questions.