Privacy Policy
Last updated:
This policy says what Dotpane collects, why, who else handles it and how to have it deleted. It covers the app at app.dotpane.com and this website.
Who is responsible
Dotpane is operated by 0x99M, which is responsible for the data described here. Contact: support@dotpane.com.
What we collect
When you use the app, we store:
- Your email address, and your GitHub user ID and username if you sign in with GitHub.
- What you make: canvases, pane code, pane settings and the data your panes save.
- Your secrets, encrypted. We cannot show them to you again, and no person at Dotpane reads them.
- A record of each API call your panes make: the time, the pane, the method, the host, the status and how long it took. Not the request or response contents.
- Technical logs, including your IP address, which we use to prevent abuse and to find faults.
Cookies
The app sets one cookie, which keeps you signed in. This website sets none. We use no advertising cookies.
Analytics
We do not use analytics scripts or tracking pixels, on this website or in the app.
We email you sign-in links and messages about your account, your trial and your billing. We do not send marketing email or newsletters.
Payments
Payments are handled by Paddle, our merchant of record. Paddle collects your payment details and billing address. We receive your email address, your plan and the status of your subscription. We never see or store card numbers.
Calls to other services
When a pane calls an API, the request goes from our servers to the host you chose, with your key if you bound one. What that service does with the request is covered by its own policy.
Who else handles your data
We use these providers to run Dotpane:
- Railway, for hosting and the database.
- Resend, to send sign-in and account emails.
- Paddle, for payments and receipts.
- GitHub, if you choose to sign in with GitHub.
How long we keep it
We keep your account and what you make until you close the account, or for 90 days after a trial or subscription ends. API call records are kept for 30 days. Backups are kept for up to 27 days and then deleted.
Your choices
You can change or delete canvases, panes and secrets in the app at any time. To get a copy of your data, or to close your account and have everything deleted, email support@dotpane.com.
Security
The Security page describes how secrets are encrypted and how panes are isolated.
Children
Dotpane is not meant for children under 16, and we do not knowingly collect their data.
Changes
If we change this policy in a way that affects you, we will email you before the change takes effect.